2페이지 내용 : 이 보고서는 『부패방지 및 국민권익위원회의 설치와 운영에 관한 법률』 제37조 운영상황의 보고 및 공표 등 제1항의 규정에 따라 2014. 7. 20. 부터 2015. 7. 19.까지 원주시시민고충처리위원회 운영상황을 시장 및 시 의회에 보고하고, 시민에게 공표하기 위하여 작성된것입니다.
3페이지 내용 : Ⅰ. 위원회 구성 및 주요활동 1. 도입배경 ··························································································· 3 2. 조 직 ··························································································· 4 3. 직무범위 ··························································································· 5 4. 고충민원 처리절차 ··········································································· 7 5. 구성 및 운영 ···················································································· 10 6. 운영평가 ·························································································· 18 7. 활동사진 ··························································································· 19 Ⅱ. 주요 고충민원 접수․처리 사례 1. 시정권고 ···························································································· 23 2. 의견표명 ··························································································· 23 3. 조정합의 ··························································································· 28 4. 기 타 ··························································································· 29 Ⅲ. 부록 1. 자치단체 옴부즈만 현황 ·································································· 89 2. 시민고충처리위원회 관련 법규 ······················································· 90 가. 원주시 시민고충처리위원회 설치 및 운영에 관한 조례 나. 원주시 시민고충처리위원회 설치 및 운영에 관한 조례 시행규칙 다. 부패방지 및 국민권익위원회의 설치와 운영에 관한 법률 관련규정발췌 라. 부패방지 및 국민권익위원회의 설치와 운영에 관한 법률 시행령 관련규정발췌